Your privacy is important to us. Because of this, we have compiled
a list of our polices and practices to better let you know how your
personal information will be handled. If you have any questions or
concerns please do not hesitate to share them with us. Our contact
information is located at the bottom of this document.
Registration
In order to use this Web site, you must first complete the
registration form and create a user name and password. During
registration you are required to give contact information (such as name
and email address). We use this information to contact you about the
services on our site in which you have expressed interest. chimineasinc.com will
never send you unsolicted mail or other offers, and any such emails
should be forwarded to security@chimeneas.net
chimineasinc.com is the sole owner of the information collected
on chimineasinc.com. We collect personally
identifiable information from our users at several different points on
our Web site.
Orders
If you purchase a product or service from us, we request certain
personally identifiable information from you on our order form. You
must provide contact information (such as name, email, and shipping
address) and financial information (such as credit card number,
expiration date).
We use this information for billing purposes
and to fill your orders. If we have trouble processing an order, we
will use this information to contact you.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate
in contests or surveys on our site. If you participate, we will request
certain personally identifiable information from you. Participation in
these surveys or contests is completely voluntary and you therefore
have a choice whether or not to disclose this information. The
requested information typically includes contact information (such as
name and shipping address), and demographic information (such as zip
code).
We use this information to notify contest winners and award prizes,
to monitor site traffic or personalize the site (in the case of
anonymous information collected in surveys), and to send participants
an email newsletter.
Special Offers and Update
We will occasionally send you information on products, services,
special deals, or promotions. Out of respect for your privacy, we only
offer this service to those who have specifically filled out a form ,
or chosen such an option during registration.
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name
and email address to send the newsletter to you. Out of respect for
your privacy, we provide you a way to unsubscribe. Please see the
“Choice and Opt-out” section.
Service-related Announcements
We will send you strictly service-related announcements on rare
occasions when it is necessary to do so. For instance, if our service
is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are
not promotional in nature. If you do not wish to receive them, you have
the option to deactivate your account. You may opt-out of these
communications. Please see “Choice and Opt-out."
Customer Service
Based upon the personally identifiable information you provide us,
we will send you a welcoming email to verify your username and
password. We will also communicate with you in response to your
inquiries, to provide the services you request, and to manage your
account. We will communicate with you by email or telephone, in
accordance with your wishes.
Profile
We store information that we collect through cookies, log files,
clear gifs, to create a “profile” of your preferences. We tie your
personally identifiable information, and your purchasing history, to
information in the profile, in order to provide tailored promotions and
marketing offers and to improve the content of the site for you.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our user base with
our partners and advertisers. This information does not identify
individual users. Such uses would be letting advertisers know the
amount of traffic our site receives.
We do not link aggregate user data with personally identifiable information.
Personally identifiable information:
We DO NOT Share Personally Identifiable Information with Third Parties
Agents
We use an outside shipping company to fulfill orders, and a credit
card processing company to bill you for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any other purposes.
Legal Disclaimer
We reserve the right to disclose your personally identifiable
information as required by law and when we believe that disclosure is
necessary to protect our rights and/or to comply with a judicial
proceeding, court order, or legal process served on our Web site
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your
personally identifiable information used for certain purposes, when we
ask for this information. For example, if you purchase a
product/service but do not wish to receive any additional marketing
material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional
communications, you may opt-out of receiving them by following the
instructions included in each newsletter or communication or by
emailing us at unsubscribe@chimeneas.net
Log Files
As is true of most Web sites, we gather certain information
automatically and store it in log files. This information includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, operating system, date/time
stamp, and clickstream data.
We use this information, which does not identify individual users,
to analyze trends, to administer the site, to track users’ movements
around the site and to gather demographic information about our user
base as a whole.
We do not link this automatically-collected data to personally identifiable information.
Cookies
A cookie is a small text file that is stored on a user’s computer
for record-keeping purposes. We use cookies on this site. We do not
link the information we store in cookies to any personally identifiable
information you submit while on our site.
We use session ID
cookies. We use session cookies to make it easier for you to navigate
our site. A session ID cookie expires when you close your browser.
If you reject cookies, you may still use our site, but your ability
to use some areas of our site, such as contests or surveys, will be
limited. Also, our shopping cart may encounter errors, or not be able
to complete your requests without knowing who you are.
Links to Other Sites
This Web site contains links to other sites that are not owned or
controlled by Skips Outdoor Accents. Please be aware that we, Chimeneas.net
are not responsible for the privacy practices of such
other sites.
We encourage you to be aware when you leave our site and to read the
privacy statements of each and every Web site that collects personally
identifiable information.
This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no
longer desire our service, you may correct, update, delete or
deactivate it by making the change on our member information page or by
emailing our Customer Support at support@skipsonline.com or by
contacting us by telephone or postal mail at the contact information
listed below.
Security
The security of your personal information is important to us. When
you enter sensitive information (such as credit card number) on our
registration or order forms, we encrypt that information using secure
socket layer technology (SSL).
We follow generally accepted industry standards to protect the
personal information submitted to us, both during transmission and once
we receive it. No method of transmission over the Internet, or method
of electronic storage, is 100% secure, however. Therefore, while we
strive to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send an email to us at security@chimeneas.net
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other places we
deem appropriate so that you are aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time.
If we make material changes to this policy, we will notify you here,
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
Skips Outdoor Accents
1265 Suffield St
Agawam, MA 01001
413-786-0990
support@skipsonline.com
